FAQs

What is free cash on delivery?

It’s a payment method where you pay in cash when your order is delivered, with no extra fees.

Is free cash on delivery available for all orders?

Yes, it depends on the seller, product, and your location.

Do I need to pay extra for free cash on delivery?

No, there are no additional charges for free COD.

What if I’m not available during delivery for a COD order?

The delivery agent will attempt redelivery or leave a notice for pickup

Can I return a product bought with free cash on delivery?

Yes, returns are allowed as per the seller’s return policy

Can I return a product purchased with cash on delivery?

Yes, returns are allowed as per the seller’s return policy.

How do I initiate a return for a COD order?

Contact customer support or follow the return process on the platform.

Will I get a refund for a returned COD order?

Yes, refunds are processed once the return is approved.

How long does it take to receive a refund for a COD return?

Typically 5–10 business days after the return is approved.